Shipping & Delivery
Where we deliver, what it costs and how long it takes.
Where we deliver
We accept orders for delivery to most countries. The delivery options and costs for your address are calculated automatically in your cart and at checkout.
Delivery rates
Delivery is charged once per order. If your order contains furniture, the furniture rate applies; orders made up only of smaller items (décor, lighting, textiles and small shelves) use the lower small-items rate.
| United Kingdom | Standard delivery: furniture $59.00 · small items $9.00 per order Free standard delivery on orders over $500 |
|---|---|
| Europe | Standard delivery: furniture $89.00 · small items $15.00 per order Free standard delivery on orders over $500 |
| United States & Canada | Standard delivery: furniture $79.00 · small items $12.00 per order Free standard delivery on orders over $500 |
| Pakistan | Standard delivery: furniture $35.00 · small items $6.00 per order Free standard delivery on orders over $500 |
| United Arab Emirates | Standard delivery: furniture $59.00 · small items $10.00 per order Free standard delivery on orders over $500 |
| Australia | Standard delivery: furniture $129.00 · small items $19.00 per order |
| All other countries | Standard delivery: furniture $149.00 · small items $25.00 per order |
Rates shown in USD. Your exact delivery cost is calculated at checkout for your address.
Dispatch times
Orders are typically dispatched within 3–5 business days. We will email you when your order has been dispatched. If an item is out of stock, it is marked on the product page and cannot be ordered until it is available again.
Taxes and duties
Where we are set up to collect sales tax or VAT for your country, it is shown as a separate line in your cart and at checkout. For deliveries outside those countries, import duties and local taxes may be charged by your local customs authority on delivery and are the customer’s responsibility.
Receiving your delivery
- Please measure doorways, stairs and lifts before ordering large items. Dimensions are listed on every product page.
- Check your delivery for visible damage and let us know within 48 hours at info@furnivexis.com, with photos if possible.
- Keep the packaging until you are sure you are keeping the item, in case you need to return it.
Questions
Contact us at info@furnivexis.com with your order number and we will help.